About us

Accessibility & cookies

How accessible is our website?


How accessible is our website?

Here at Waddesdon Manor we are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We are actively working to increase the accessibility and usability of and in doing so adhere to many of the available standards and guidelines.

This website endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0.

These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.


This site has been built using code compliant with W3C standards for HTML and CSS.

Our website should display correctly in the current and previous two versions of the following browsers:
* Firefox
* Chrome
* Internet Explorer
* Safari
* Opera

Javascript is required for optimum display but all content and functionality should be accessible on our site without it.

Areas we’re still working on

While this website strives to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

The specific areas where we are currently working to achieve better accessibility are:

* Provision of video and audio transcripts
* Provision of audio captions
* Provision of audio descriptions
* Alt text for images doesn’t include information on where the user will be taken, just what the image depicts

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing please contact us


Like most websites, we use cookies…

What are cookies?

A cookie is a small file that we put on your computer or handheld device, to help us provide you with a good online experience. It’s the standard way of distinguishing you from other users of the site, and learning how we can make improvements.

By using and browsing the Waddesdon Manor website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the site.

There are two types of cookie in place on this website:

Cookies that help us understand how our site is used:

We use Google Analytics, a web analytics service provided by Google Inc (Google). Google Analytics uses cookies to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for the National Trust and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

We also use cookies in our email communications to personalise emails and track whether the mail has been opened or read and whether the recipient has used any website links contained in the email communication. This allows us to monitor and improve our email communications and website.

Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies. If this is done it’s important not to exclude the benign and useful session cookies or first party cookies. If you decide to do this you should choose an option that rejects all third parties.

We also use a ‘session identification’ cookie, which is the standard means to distinguish you from other users used by WordPress – our content management system. For example, if we put a poll on the website and you had already completed it, we wouldn’t want to invite you to complete the poll again. The session identification cookie is what would tell us that you’ve already completed it.

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:

For Microsoft Internet Explorer:

1. Choose the menu “tools” then “Internet Options”
2. Click on the “privacy tab”
3. Select the appropriate setting

For Mozilla Firefix:

1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options

For the more technically minded, you can find a list of all the cookie files we use below. If you’ve got any general questions about the way we use cookies, don’t hesitate to contact us at

List of cookies

PHPSESSID – randomly generated session cookie for the user – randomly generated string of letters and numbers – expires after 1 week
_utma – identify unique visitors – number – expires after 2 years
_utmb – determine visitor session – number – expires after 1 hour
_utmc – determine visitor session – number – expires after session
_utmz – tracking traffic sources and navigation – string of letters and numbers – expires after 6 months

Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

‘Strictly Necessary’ cookies stored when a user visits this website:

Cookie Name: Set By: Purpose:
prokit These cookies are used to keep track of the current user’s session – for example to detect whether a visitor is supposed to be logged in, and for the purposes of keeping track of what items are currently in your basket during an online purchase. The website will not function correctly if these cookies are not stored.

Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

‘Performance’ cookies stored when a user visits this website:

Cookie Name: Set By: Purpose:
Google Analytics We use Google Analytics to collect general statistics about website users – such as the number of visitors, most popular pages accessed, typical time spent on the site, broad geographic location of users, details of any errors experienced etc. In turn, this data is used by us to improve the website – e.g. to improve the site navigation or to create new content that is likely to be popular with visitors.
STORE_VISITOR prokit This is used to track the number of unique visitors for statistical purposes – only the date and number of visitors are stored. The cookie will be removed automatically after 1 day.

Functionality Cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.

‘Functionality’ cookies stored when a user visits this website:

Cookie Name: Set By: Purpose:
prokit These cookies are stored if you leave a comment on our blog. This is purely for the purposes of storing your name, email address, and URL so that you do not have to re-enter them on future occasions. They are not used for any other purpose.
YouTube These cookies are set by when you visit a page containing an embedded YouTube video and/or start playing it.
Google Maps This cookie is stored when you visit the ‘Contact Us’ page, which includes an embedded Google Map.
Vimeo Video These cookies are set by when you visit a page containing an embedded Vimeo video and/or start playing it.
RECENTLY_VIEWED_PRODUCTS prokit This cookie keeps track of the product pages you have viewed recently. We can use this to display a list of recently viewed products on the website, to make it easy for you to return to them in the future. The cookie will be removed automatically after 1 month.
Facebook These cookies are stored when you visit pages that contain Facebook ‘Like’ buttons (e.g. product pages) and/or when you decide to Like a page by clicking on one of the buttons.
Twitter These cookies are stored when you visit the homepage, which contains a Twitter Feed.
hide_cookies_message prokit This cookie is stored to prevent the bottom right message about cookies from appearing again, once it has been viewed initially. The cookie is deleted automatically if you close your web browser, so the message will display again if the site is subsequently visited.

Targeting or Advertising Cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

No ‘targeting or advertising’ cookies will be stored by us when a user visits this website.