Visitors with mobility impairments
Information for our visitors with mobility impairments. Accompanying Carers receive free entry to the House & Grounds.
For any additional support for your visit please email [email protected] or call us on 01296 820414.
For full accessibility details please see our downloadable guides below.
- car park – our 1,000 space car park has dedicated places for Blue Badge Holders, and also ‘limited mobility’ spaces. After parking please use the shuttle bus to transfer to the House
- carers – accompanying carers receive free entry
- toilet facilities – there is an accessible toilet on arrival at the Welcome Pavilion.
- shuttle bus – we have a regular free shuttle bus service which is fully accessible and has spaces for up to two wheelchairs. Buses run every five minutes from the car park to the North Fountain, returning via the Stables and back to the car park. Free shuttle bus tickets must be booked in advance with your Grounds tickets as there is limited capacity due to social distancing.
- pathway to the manor – the woodchip pathway which takes you from the car park is not suitable for pushchairs due to the surface
- assistance dogs are welcomed in the grounds, house, shops and catering outlets and on shuttle buses
If you have a timed ticket for the House we suggest you allow at least 20 minutes for parking prior to your timed entry. Our visitor car park has dedicated spaces for Blue Badger holders and limited mobility spaces. Once parked please use the shuttle bus to transfer to the House and Gardens.
Accessibility – A Rothschild Treasury Exhibition – closed until further notice
Visitors using a wheelchair wishing to visit our new Treasury Exhibition need to follow an alternative access route. A member of staff will go with you in a lift to the second floor. You will then need to be able to transfer yourself from your wheelchair to a chairlift, and back again. This will take approximately 15 mins, so please allow more time in your visit.
- toilet facilities – we have a Changing Places facility on the ground floor of the manor, accessible through the Manor Shop*
- access –
- there may be queues to enter the house, please be prepared to stand
- there are ramps which enable entry via the main entrance of the House, visitors need to be self-sufficient entering and exiting the building. Once inside there is step free access. However, there’s limited access to the Prints and Drawings Rooms and Wine Cellars (not currently open)
- wheelchairs & mobility scooters –
- on occasion we may request that a mobility scooter or wheelchair user transfer into one of our house wheelchairs upon arrival at the entrance
- we have four wheelchairs suitable for use inside the house which are located in the main entrance on a first-come, first-served basis
- for safety reasons, we can only allow two wheelchairs or mobility aids on any floor at the same time, therefore on busy days there may be some waiting time during your visit
- seated areas – there are chairs available in most rooms, please ask a member of staff to point them out if needed. Some of the walkways are quite narrow, and to avoid congestion we don’t allow carry chairs or seat sticks to be used inside the house
- emergency evacuation procedure – we have an emergency evacuation procedure in place for wheelchair users and those with problems navigating stairs when inside the house
- multimedia guide – handsets with multimedia house tour guides are available to hire at Visitor Information for £3 per handset
- large bags – when visiting the House, any large bags must be kept with visitors at all times
Access to the changing places facility can be arranged upon request. Please notify a member of staff of your requirement upon arrival so we can organise this for you.
- access – most parts of the garden are accessible. However, there are graveled areas immediately in front of the House, on the parterre, and also around the Aviary
- steep paths – you’ll find steep and uneven paths on the way to the Stables and down to the Dairy. The boardwalk through the Woodland Playground and the path from the Powerhouse to the Stables are steep in places so may be unsuitable for some mobility requirements. We advise you use our shuttle bus from the fountain to the Stables
- reflect and roam sensory map – pick one up for free on arrival. Something that can be enjoyed by everyone, the sensory map explores nature through senses such as touch, smell, sound and sight. The map unlocks Waddesdon’s landscapes and corners of the grounds that you may not have previously explored using Widgit symbols to make it visually accessible for all.
Read more in our blog>