Here are a few points that may be helpful to you to note before you visit.
Visiting the house
Sharp-heeled shoes can cause damage to the historic floor coverings. If you’re wearing shoes with heels you may be asked to wear alternative footwear whilst in the house. Alternative slip-on footwear will be provided free of charge at the house entrance.
In order to protect the historic collection and fragile items on display, pushchairs or walking stools are not permitted within the house. We request that babies are carried in a front sling or hip-carrying seat, a limited number are available to borrow free of charge from the house entrance, please ask the staff for assistance.
Visitors are welcome to take photographs in the house. Due to the highly light-sensitive nature of collections please ensure that the flash option on your camera or phone is turned off.
Please keep a reasonable distance from the objects within the house when taking photographs and respect restrictions around objects on loan, where notices to alert you to the lender’s request for no photography.
We don’t allow drone photography in the gardens.
If you would like to take photographs for non-personal or commercial purposes, please contact the Collection Department in advance (please ask the house staff for details).
Please refrain from using mobile phones in the house where possible, in consideration of other visitors.
Large bags, food and drink
Many of our walkways are quite narrow, with delicate items in easy reach. To prevent accidental damage, in the house we don’t allow oversized rucksacks (those with a frame), suitcases, picnic hampers, and food or drink to be taken inside with you. These items can be left at Visitor Information, where they will be tagged and stored securely for you to collect at the end of your house visit. To help us look after the collection, we ask that visitors carry all bags and rucksacks around the front of then during their visit. For more information please see our Visitor FAQs
On occasion it may be necessary for us to close certain rooms in the house, or areas of the property, including the Wine Cellars. We’ll endeavour to give advance notice of any room closures, and we apologise for any disappointment this may cause.
Dogs are welcome anywhere in the grounds with the exception of the Aviary, Parterre and Woodland Playground. Use our dog map to see our dog friendly areas. Dogs are not allowed inside any building including the house, shops and catering outlets or on the shuttle buses. Please keep dogs on short leads at all times. Dog water bowls can be found at the stables. You may sit with your dogs in the Stables Courtyard for outdoor refreshment.
Any picnic hampers can be left at the Visitor Information area adjacent to the house. This facility is staffed and we will give you a tag for your items.
Our outdoor events programme takes place whatever the weather, so remember to wrap up well and come prepared for English weather.
All tickets are non-refundable, this includes house entry, gardens entry and event tickets.
You may cycle to our Welcome Pavilion, arrange your admission and come up to the house on a shuttle bus or along the signed walking route. Unfortunately, our roads and pathways are too busy to allow cycling elsewhere in the grounds, except for small bicycles used by children under five. Children’s bikes can also be carried on the visitor shuttle buses when there is space aboard.
Young children’s bikes
We permit small bicycles used by supervised under 5s within the main gardens. These can be carried onto the visitor shuttle buses. Please ensure that any under 5s stay on the main paths within the gardens. We suggest the flat paths in front of the house, around the Aviary and the Rose Garden are most suitable.
Please refrain from bringing any other bicycles onto the shuttle buses or into the main garden areas at Waddesdon.
If you have misplaced or lost an item while visiting us and you’re still on site please visit Visitor Information on the North Front. If you have already left when you discover something missing please phone 01296 820414 or email [email protected]