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Your visit

Visitor information

Here are a few points that may be helpful to you to note before you visit.

Visiting the house

Sharp-heeled shoes can cause damage to the historic floor coverings. If you’re wearing shoes with heels you may be asked to wear alternative footwear whilst in the house. Alternative slip-on footwear will be provided free of charge at the house entrance.

In order to protect the historic collection and fragile items on display, pushchairs or walking stools are not permitted within the house. We request that babies are carried in a front sling or hip-carrying seat, a limited number are available to borrow free of charge from the house entrance, please ask the staff for assistance.

Photography

Visitors are welcome to take photographs in the house. Due to the highly light-sensitive nature of collections please ensure that the flash option on your camera or phone is turned off.

Please keep a reasonable distance from the objects within the house when taking photographs and respect restrictions around objects on loan, where notices to alert you to the lender’s request for no photography.

We don’t allow drone photography in the gardens.

If you would like to take photographs for non-personal or commercial purposes, please contact the Collection Department in advance (please ask the house staff for details).

Mobile phones

Please refrain from using mobile phones in the house where possible, in consideration of other visitors.

Feeding or changing a baby in the house
Our collection is fragile, with many historic textiles that are vulnerable to any accidental spillage of food or liquids including water.  However, there are areas around the House which are less sensitive where you can feed your baby. Please ask a member of the house team for assistance. We also have private facilities on the ground floor of the house for baby feeding should parents wish to use it.

Large bags, food and drink

Many of our walkways are quite narrow, with delicate items in easy reach. To prevent accidental damage,  in the house we don’t allow oversized rucksacks (those with a frame), suitcases, picnic hampers, and food or drink to be taken inside with you. These items can be left at Visitor Information, where they will be tagged and stored securely for you to collect at the end of your house visit. To help us look after the collection, we ask that visitors carry all bags and rucksacks around the front of them during their visit. For more information please see our Visitor FAQs

Room closures

On occasion it may be necessary for us to close certain rooms in the house, or areas of the property, including the Wine Cellars. We’ll endeavour to give advance notice of any room closures, and we apologise for any disappointment this may cause. Please also note that the Bachelors’ Wing is open Wednesday – Friday.

Dogs

Dogs are welcome anywhere in the grounds with the exception of the Aviary, Parterre and Woodland Playground. Use our dog map to see our dog friendly areas. Dogs are not allowed inside any building including the house, shops and catering outlets or on the shuttle buses. Please keep dogs on short leads at all times. Dog water bowls can be found at the stables. You may sit with your dogs in the Stables Courtyard, Manor Terrace or Coffee Bar outside the Manor shop for outdoor refreshment.

More about our dog walks and dog map

Picnics

Any picnic hampers can be left at the Visitor Information area adjacent to the house. This facility is staffed and we will give you a tag for your items.

Outdoor events

Our outdoor events programme takes place whatever the weather, so remember to wrap up well and come prepared for English weather.

Tickets

All tickets are non-refundable, this includes house entry, gardens entry and event tickets. Last recommended entry is 2.30pm in order to see the house fully. From 3.10pm our House Stewards begin the process of closing the house for the day.

Cycling

In advance of the Waddesdon Greenway, a new safe cycle and walking route joining Aylesbury Vale Parkway to Waddesdon Manor being open, we are allowing cyclists to use their bikes on the main route through the grounds.

On arrival you will be directed to our Welcome Pavilion, where you’ll need to purchase a grounds entry ticket, or show your National Trust membership card. If you wish you may leave your bike in our sheltered rack next to the electric charging points and continue into the grounds via our free shuttle bus. Alternatively, you may cycle up to the Manor along the main entrance road. Please dismount when you reach the closed main gate, and walk your bike through using the side pedestrian gate. Once through this gate you may continue cycling on the entrance road to the North Fountain. At this point a member of staff will show you where to safely leave your bike in a sheltered bike rack.

You may wish to continue cycling to the Stables using the main entrance road where there is another sheltered bike rack in the parking area.

When you are ready to leave, you can cycle down the exit drive, taking a right at the bottom onto Green Lane, and then back to the car park/Greenway, or exit via Silk Street and onto the A41.

Young children’s bikes

We permit small bicycles used by supervised under 5s within the main gardens. These can be carried onto the visitor shuttle buses. Please ensure that any under 5s stay on the main paths within the gardens. We suggest the flat paths in front of the house, around the Aviary and the Rose Garden are most suitable.

Please refrain from bringing any other bicycles onto the shuttle buses.

Lost property

If you have misplaced or lost an item while visiting us and you’re still on site please visit Visitor Information on the North Front. If you have already left when you discover something missing please phone 01296 820414 or email [email protected]